FAQ
We've tried to address all possible questions you may have about Baya!
But if you're still unsure about something, please don't hesitate to Contact Us
Our Products
What makes your laundry detergent eco-friendly?
Our laundry detergent is made from biodegradable ingredients and is free from harsh chemicals, toxins, and we don't use single use plastic as a package. This means that it is gentle on the environment and safe for use on all types of fabrics.
How is your laundry detergent different from traditional detergents?
Unlike many conventional liquid detergents that often contain a high percentage of water, we use only active, solid ingredients in our formula. This means you're not paying for excess liquid filler – every component in our detergent is designed to provide maximum cleaning power.
What scents are available for your laundry detergent?
Our laundry detergent comes with 4 amazing scents: Spring Breeze, Sweet Summer, Autumn Bliss and Crisp Winter. We also offer a fragrance-free option for those who prefer unscented products.
How do I use your laundry detergent?
Using our laundry detergent is easy! Simply add one,two or three laundry detergent sheets to your washing machine, depending on the size of the load and the level of soiling. The sheets will dissolve completely during the wash cycle, leaving your clothes clean and fresh.
Can your laundry detergent be used in high-efficiency washing machines?
Yes, our laundry detergent is safe for use in high-efficiency (HE) washing machines. The compact and dissolvable sheets are designed to be compatible with all types of washing machines, including HE models.
Is your laundry detergent tested on animals?
No, we do not test our products on animals. We are committed to producing cruelty-free and environmentally-friendly products, and we do not engage in any animal testing.
Where can I buy your laundry detergent?
You can purchase our laundry detergent directly from our website. Please check our website for a complete list of our products.
Do you offer a satisfaction guarantee for your laundry detergent?
Yes, we are confident in the quality and effectiveness of our laundry detergent, and we offer a satisfaction guarantee for all of our products.
Where can I find your ingredients?
You can find ingredients for each of our products on their product pages in the section titled "Ingredients". They're formulated without harmful ingredients.
Are Baya products safe to use while pregnant?
We have developed our product without volatile organic compounds (VOCs) so that they are safe to be used around you, pregnant / nursing women, children, and animals but recommend you speak with your physician before use.
Are your products disinfecting or antibacterial?
While Baya products are highly efficient in cleaning the stubborn dirt, we do not make any disinfectant or antibacterial claims. Our formulas are tender with the skin and the environment, and we do not formulate with the biocides that are often included in antibacterial products because biocides do not meet our standards for health and safety. At Baya, we strive to make our products optimal for effectiveness as well as human and environmental health.
Are Baya’s products cruelty free?
We love our furry friends and did not perform any tests on them, and we will never support animal testing.
Can I use Baya products if I have a soy or nut allergy?
Yes. Our products are developed without any soy or nut products or byproducts.
Are Baya’s products organic?
We source high quality natural ingredients for our products, but they are not certified organic.
Do you offer gift cards?
Yes we do! We offer digital gift cards in values of AED 45, 90 and 100. They’re a great paperless alternative for the friend or loved one in your life you don’t know which of our products to gift. The gift card is delivered by email with instructions to redeem. Just forward it to the giftee or replace it with their email at checkout. Our gift cards never expire and can be purchased without any additional processing or shipping fees. You can find our gift cards here.
What is the shelf life of the products?
In the packaging, our cleaning and foaming hand soap tablets have a shelf life of 2 years.
We’ve tested the products to withstand extreme conditions such as high temperature and high/low humidity. We do suggest keeping the laundry detergent sheets away from humidity, as well as high temperatures. Do not expose the laundry sheets under direct sunlight. The sun will melt the sheets, which will not be as efficient in cleaning.
Our Packaging
What makes your packaging eco-friendly?
Our packaging is made from 100% recycled materials and is fully recyclable, being FSC approved. This means that after you use our laundry detergent sheets, you can simply place the packaging in your recycling bin, and it will be repurposed into new products.
What is your packaging made of?
Our packaging is made from recyclable paper. The paper provides strength and durability, while the recyclable material protects the environment from the danger of single use plastic.
How do I dispose of the packaging?
We recommend recycling the packaging whenever possible. If recycling is not available in your area, you can dispose of the packaging in your regular trash. Just make sure to follow the waste disposal guidelines in your community.
What happens if the packaging gets wet?
Our packaging is not designed to be water-resistant and moisture-proof, so it will break down or disintegrate if it gets wet. The laundry detergent sheets inside will lose their effectiveness, if the packaging gets wet.
How does moisture affect the packaging?
Moisture can cause the packaging to become discolored or distorted over time, and it will affect the performance or effectiveness of the laundry detergent sheets inside.
Where should I store the packaging?
We recommend keeping your laundry detergent sheets in a cool, dry place, away from direct sunlight or excessive heat. This will help to ensure that the sheets remain fresh and effective, and that the packaging stays in good condition.
How It Works
What are laundry detergent sheets?
Laundry detergent sheets are a convenient and mess-free alternative to traditional liquid or powder detergents. They come in the form of a thin, soluble sheet that is easy to use and eliminates the need for measuring or scooping.
How do I use laundry detergent sheets?
Using laundry detergent sheets is simple and easy. Just toss one or two full sheets into the drum of your washing machine along with your laundry, and let the machine do the rest. The sheet will dissolve and release the detergent, which will deeply clean and freshen your laundry.
Can laundry detergent sheets be used on all fabrics?
Yes, laundry detergent sheets are safe for use on all types of fabrics, including delicates and sensitive materials. They are also suitable for use on both colored and white fabrics, and they are effective at removing stains and odors.
Can laundry detergent sheets be used in high-efficiency washing machines?
Yes, laundry detergent sheets are suitable for use in high-efficiency washing machines, as well as in traditional machines. The sheets are highly soluble and will dissolve quickly, even in low-water environments.
How many laundry detergent sheets should I use per load?
The number of laundry detergent sheets you use will depend on the size of your load and the level of soiling. As a general rule, we recommend using one sheet for a standard-sized load of laundry. For larger or heavily soiled loads, you may need to use two or more sheets.
Where can I buy laundry detergent sheets?
Laundry detergent sheets are available on our website, baya.life, but we plan to soon launch it on different other market places and retailers.
About Us
What is Baya?
Baya is a new brand, locally grown in the UAE, that offers cleaning products without single-use plastic packaging. Our effective products minimize the carbon footprint generated when shipping these products from our warehouse to your home, with recyclable packaging and chemical-free cleaning products. More products coming soon.
What is Baya’s mission and how does Baya help the planet?
Our company mission is to help you keep your home clean, while also protecting the environment against harmful toxins and single use plastic. We are focused on eliminating single-use plastic from your everyday products by offering easy, money-saving, effective refillable solutions. We're starting with cleaning products but soon you'll be able to replace more of your products with convenient refills and reusable containers.
Where can I find Baya products?
You can shop Baya products exclusively right here at baya.life. We are also working on selling our products through online retailers like Amazon and offline retailers.
Where can I write a review for Baya products?
We love that you want to share your thoughts on Baya products and your experience. Go to any product page, scroll to the bottom of the page and click "Write A Review" and get sharing!
Where are Baya products made?
Our products are designed in the UAE and responsibly manufactured in China.
Where is Baya’s HQ?
Baya is headquartered in Dubai, UAE.
Do you offer a referral/affiliate program?
We currently do not offer a referral or affiliate program, but thank you for helping us spread the word about Baya and all your support!
What certifications do you have?
While we're biodegradable certified and FSC approved, Baya’s goal is to help make the planet a better place, and we are working on a number of certifications including:
1. Climate Neutral Certified
2. Certified B Corporation
3. Cradle to Cradle Certified
4. EWG Verified
5. Leaping Bunny Certified
6. USDA Certified Biobased Product
Do you offer wholesale?
We do not currently offer wholesale.