Cancellation policy
Cancellation Policy
Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
Our subscription service ensures you receive regular deliveries of our products, based on the duration and frequency you select. For seamless transactions, your payment details will be stored securely, and you will be charged for each delivery, unless you opt to pay in advance. Some subscriptions may auto-renew upon completion. If you do not wish to renew a subscription, you have the option to cancel it.
Please note that Baya is not liable for any issues that may arise from the management, modification, or cancellation of subscriptions.
See our returns policy for more details on returns and refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
Our subscription service ensures you receive regular deliveries of our products, based on the duration and frequency you select. For seamless transactions, your payment details will be stored securely, and you will be charged for each delivery, unless you opt to pay in advance. Some subscriptions may auto-renew upon completion. If you do not wish to renew a subscription, you have the option to cancel it.
Managing Your Subscription
- Continuity: Your subscription will continue until you decide to cancel it. You can cancel your subscription through your account or by contacting us at hello@baya.life.
- Account Access: To manage your subscription, visit our website and locate the "Manage my Subscription" link in the footer. Here, you can log in using your Shopify account credentials. If you've forgotten your password, you can request a new one.
- Subscription Modifications: Once logged in, you have the flexibility to change, pause, or cancel your subscription at any time.
- Order Confirmation: Your order confirmation emails also contain links that allow you to manage your subscription.
We advise reviewing our returns policy for more information on returns and refunds.
Please note that Baya is not liable for any issues that may arise from the management, modification, or cancellation of subscriptions.
See our returns policy for more details on returns and refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
